FAQS

FAQ : Delivery Turn around Time

Metro Manila 1-3 days

Luzon Province 1-5 days

Visayas 3-7 days

Mindanao 3-10 days

SAME DAY PICK UP or MEET UP - subject to availability

FAQ : Mode of Payment

Strictly no COD. Please settle payment via Gcash, BPI, or BDO and send proof of payment via email shopanovajewel@gmail.com

FAQ : Track my Order

You will receive email shipping confirmation once package is out from our warehouse. For order tracking assistance, contact us via social media platforms.

Facebook : Anova Philippines

Instagram : anova.ph

Tiktok : anovagiftshop

FAQ : Add photos and letter in the package

After order placement, kindly contact us via email shopanovajewel@gmail.com or message us on our social media accounts. We will do our best to grant your customization requests ( Photo print & Letter Notecards )

Facebook : Anova Philippines

Instagram : anova.ph

Tiktok : anovagiftshop

FAQ : Proof of Payment

After order placement, you will be given 24 hours to settle payment otherwise it will be cancelled in our system. Secure screenshot or bank deposit slip and send it via email shopanovajewel@gmail.com. Our customer representative will confirm receipt and production starts after payment has been verified.