Return & Exchange Policy

We accept returns for most items within 7 days of purchase—excluding personalized and customized products. Our return process is designed to be simple and hassle-free.

Please note: We can only offer replacements if the item is returned in good condition and has not been worn or used.

📦 How to Request a Return, Replacement, or Repair

Step 1: Contact Us
Email us at shopanovajewel@gmail.com with the following details:

  • Your Order Number (found in your order confirmation email)

  • The item(s) you wish to return, replace, or request repair for

  • Your reason for return, replacement, or repair

Step 2: Send the Item Back
Once approved, return the item via your preferred courier service to the address provided in our reply.

📧 Contact Information

For faster assistance, please include all required information in your email.